Frequently asked questions
Payments for basic parking can be made through our website or mobile app without the need to create an account or download the app. Just scan the QR code on the PARKLINQ sign using your phone's camera, tap the pop-up banner, and follow the prompts. If you encounter issues scanning the QR code, you can text the zone number to 42222 or visit parklinq.com and enter the zone number.
For those without smartphones, support is available by calling (808) 517-5017. To expedite the process, please have your license plate number and credit card ready for payment.
To update your license plate information, simply click on the "Edit" button next to your license plate on the receipt. If you have a PARKLINQ account, you can also access the "My License Plate" section from the menu to edit your license plate details.
PARKLINQ provides a variety of parking options including hourly parking (in 15-minute increments), variable rates (discounted rates for multiple hours), daily parking (24-hour access), flat-rate (fixed price for a specific time), monthly subscriptions (automatic payment for long-term parkers), and annual passes (protection against rate increases).
For on-the-spot parking, simply park and pay upon arrival by opening your camera app, scanning the QR code on the PARKLINQ sign, and tapping the pop-up banner to see the current parking rates.
For advance booking, click here to view the current pricing and availability on a map.
Yes, by presenting their driver's license in front of their phone camera, Hawaii residents can obtain preferential rates or free parking for a specified duration, while non-resident visitors pay the standard rate.
To register, residents need a valid Hawaii driver’s license. Although registration is a one-time process, activating a new session during each visit is mandatory.
Proceed to any paid parking sign in the parking lot and scan the QR code.
The system will respond with a link to verify Hawaii residency using a Hawaii driver’s license.
Residents will receive an alert 15 minutes prior to the expiration of their allotted time period, giving them the option to extend their stay by paying the standard visitor parking rate for every additional 15-minute interval.
Once registered with LocalPerks Parking™ at any location, the system will recognize the associated phone number at all other PARKLINQ® locations throughout the state.
To start a new parking session, text the parking lot's zone number to 42222, confirm the license plate, and the system will automatically begin a free session, recognizing the registered phone number.
PARKLINQ uses license plate numbers to keep track of which vehicles have registered and paid for parking. Once payment is made, the information is made available to parking attendants or enforcement officers on-site. Using a handheld device, attendants can quickly look up your zone number and license plate number to confirm that you have paid and registered for parking. This ensures a hassle-free experience and provides peace of mind for both drivers and parking operators.
PARKLINQ collects minimal information for most paid parking transactions, such as a license plate number (for enforcement), a phone number or email (to send receipts and expiration reminders), and a payment method (e.g., credit card or Apple Pay).
Two of our specialized products, LocalPerks Parking™ and Required Documents, require additional verification to enhance security and provide payment services for legitimate users in restricted parking zones.
Yes. At PARKLINQ, safeguarding your financial and personal information—especially sensitive details like driver’s license images—remains our highest priority. Our statewide infrastructure, which processes over $10 million in payments annually, is powered by Stripe—the global financial technology leader handling over $1 trillion in payments each year. We have rigorous organizational, technical, and administrative measures in place to protect your data from unauthorized access, destruction, or misuse—and we never sell or share your information under any circumstances.
When you take a photo of your driver’s license for discounted or free parking, we only use it for identity verification in accordance with the consent you granted before starting the verification process:
Immediate Verification Only: We use the photo to verify the legitimacy of your license and confirm that the address listed qualifies you for the discount or free parking. The license photo is sent via TLS-encrypted connections.
No Photo or Address Storage: PARKLINQ does not retain driver’s license photos or addresses in our systems. We only keep your name and confirmation of your eligibility for discounted or free parking.
Global Database Check: As part of verification, your address is checked against global databases, using AES-256 encryption on secure servers behind firewalls to ensure it matches records attached to your name. Your address is not stored in our system.
Alternative to Photo: If you prefer not to upload an image, you can manually enter the information on your driver’s license. Our system uses the same secure processes to verify authenticity and confirm your address.
Because driver’s license details can be more sensitive than typical payment card data, we’ve designed our platform to ensure this information is only used during the verification process and is not retained after eligibility is established. If you have any additional questions or concerns, please refer to our Privacy Policy, which details how we collect, use, store, and protect your information.
You may have different access hours and in-and-out privileges depending on the location. It's recommended to review the parking stall details page or refer to the customized FAQ provided by property managers for monthly programs. In case of any queries, feel free to contact customer support at (808) 517-5017.
You have the option to cancel your reservation and receive a full refund if you do so up to 5 minutes before the reservation start time. You can cancel your booking either by calling customer support or through your parking receipt.
Your parking receipt from booking with PARKLINQ can be found in two locations if you used the website: the text message received after booking or by logging into parklinq.com and selecting the "Receipts" tab. For those who used the mobile app, the receipt can be found in the "Receipts" tab of the app.
PARKLINQ sends you a text message alert 15 minutes before your parking reservation expires, allowing you to easily extend the time using your phone. Keep in mind that parking outside of the time period specified in your reservation may result in additional fees ranging from $29 to $79, and repeated offenses could result in towing of your vehicle.
Access hours and in-and-out privileges may vary depending on the location. To ensure you have the correct information, please refer to the parking stall details page or the customized FAQ provided by property managers for monthly programs. If you have any further questions, please feel free to contact our customer support at (808) 517-5017.
Our proprietary enforcement portal, along with 24/7 video monitoring, enables our parking enforcers to check license plates and enforce parking rules. Through our enforcement portal, we can leave warning notes, issue parking tickets, and even tow vehicles if necessary, with an average response time of less than 20 minutes. This ensures effective enforcement, equivalent to having someone on-site without requiring someone to be there 24/7.
PARKLINQ operates on a revenue share model with no upfront costs. There is no need for hardware or machines as our system is based on software and signage. Your parking lot doesn't require power or internet for payment collection or enforcement. Our revenue share model is in your favor, operating on a 70/30 split, and our incentives are aligned with yours to maximize earnings. We only earn when you do.
PARKLINQ operates in Hawaii and has over 350,000 satisfied customers and partners in the state's residential and commercial real estate sectors. It is currently available on Oahu, Maui, and the Big Island of Hawaii.
PARKLINQ offers free installation and setup and is Hawaii's most advanced parking operator, utilizing cutting-edge technology. Its revenue-sharing model ensures incentives are aligned to maximize revenue while maintaining a positive visitor experience. PARKLINQ understands that the visitor experience starts at the parking lot.
PARKLINQ manages parking operations in a cashless and gateless environment. The system is self-contained and can be set up in minutes without power or Wi-Fi. The digital dashboard provides real-time revenue and occupancy information, and the surveillance system ensures safety and security.
PARKLINQ's patent-pending multi-tiered rate system is the first of its kind and uses the driver's smartphone to differentiate between Hawaii residents and out-of-state visitors, providing varied pricing options without additional hardware.
These tech-enabled solutions can save agencies hundreds of thousands of dollars in implementation costs compared to legacy operators. Contact PARKLINQ today to learn more about collaboration opportunities.
*
Message and data rates may apply. Message frequency varies.
Text HELP to 42222 for help. Text STOP to 42222 to cancel.
Text HELP to (808) 517-5017 for help. Text STOP to (808) 517-5017 to cancel.
T&Cs: https://parklinq.com/terms-conditions.
Privacy policy: https://parklinq.com/privacy-policy
It's simple, we take the headache out of finding somewhere to park. Our service works on computers, iPhones and Androids alike, allowing you to easily find & reserve parking at up to 50% off.
Launch our mobile app or website to get a birds-eye-view of all the available parking nearby. Payments and reservations are done through the site so go ahead, book a spot when you want, where you want, for however long you need!
Yes! We guarantee you will have a spot to park at the rate you selected. While Parklinq does not physically hold each spot until you arrive, we closely track inventory to prevent overbookking. If for any reason you arrive to find your parking space unavailable then give us a call. We're here to assist you 24 hours a day.
Just adjust the destination and time-frame in the search bar to find parking at local events.
Yes, on the search page, click the option for "Oversized Vehicles - Bus/Van"
All kinds! From private driveways and surface lots to commercial garages and businesses. Take it a step further and filter spots from handicap, EV charging, valet, and gated security with one click.
Absolutely however regardless of size, standard rates apply - but standard fun? I think not!
Buses, vans, and shuttles that would not fit in a traditional parking space.
Absolutely! As long as the reservation isn't finalized then you can always modify your start and end times. If you already bought the spot you can cancel your reservation and rebook a new reservation with the times you'd like, given you're not within 5 minutes of the reservation start time - see cancellation policy for more details.
No problem, we're happy to answer any questions or walk you through the booking process over the phone if you'd like.
If you signed in with Facebook or Google, then a password is not required. If you signed up with an email address, then a password will be required.
Nope, the price you see is the price you pay. As long as you're parking within the time frame of your reservation then you will not incur any additional fees.
Payments for basic parking can be made through our website or mobile app without the need to create an account or download the app. Just scan the QR code on the PARKLINQ sign using your phone's camera, tap the pop-up banner, and follow the prompts. If you encounter issues scanning the QR code, you can text the zone number to 42222 or visit parklinq.com and enter the zone number.
For those without smartphones, support is available by calling (808) 517-5017. To expedite the process, please have your license plate number and credit card ready for payment.
To update your license plate information, simply click on the "Edit" button next to your license plate on the receipt. If you have a PARKLINQ account, you can also access the "My License Plate" section from the menu to edit your license plate details.
PARKLINQ provides a variety of parking options including hourly parking (in 15-minute increments), variable rates (discounted rates for multiple hours), daily parking (24-hour access), flat-rate (fixed price for a specific time), monthly subscriptions (automatic payment for long-term parkers), and annual passes (protection against rate increases).
For on-the-spot parking, simply park and pay upon arrival by opening your camera app, scanning the QR code on the PARKLINQ sign, and tapping the pop-up banner to see the current parking rates.
For advance booking, click here to view the current pricing and availability on a map.
Yes, by presenting their driver's license in front of their phone camera, Hawaii residents can obtain preferential rates or free parking for a specified duration, while non-resident visitors pay the standard rate.
To register, residents need a valid Hawaii driver’s license. Although registration is a one-time process, activating a new session during each visit is mandatory.
Proceed to any paid parking sign in the parking lot and scan the QR code.
The system will respond with a link to verify Hawaii residency using a Hawaii driver’s license.
Residents will receive an alert 15 minutes prior to the expiration of their allotted time period, giving them the option to extend their stay by paying the standard visitor parking rate for every additional 15-minute interval.
Once registered with LocalPerks Parking™ at any location, the system will recognize the associated phone number at all other PARKLINQ® locations throughout the state.
To start a new parking session, text the parking lot's zone number to 42222, confirm the license plate, and the system will automatically begin a free session, recognizing the registered phone number.
PARKLINQ uses license plate numbers to keep track of which vehicles have registered and paid for parking. Once payment is made, the information is made available to parking attendants or enforcement officers on-site. Using a handheld device, attendants can quickly look up your zone number and license plate number to confirm that you have paid and registered for parking. This ensures a hassle-free experience and provides peace of mind for both drivers and parking operators.
PARKLINQ collects minimal information for most paid parking transactions, such as a license plate number (for enforcement), a phone number or email (to send receipts and expiration reminders), and a payment method (e.g., credit card or Apple Pay).
Two of our specialized products, LocalPerks Parking™ and Required Documents, require additional verification to enhance security and provide payment services for legitimate users in restricted parking zones.
Yes. At PARKLINQ, safeguarding your financial and personal information—especially sensitive details like driver’s license images—remains our highest priority. Our statewide infrastructure, which processes over $10 million in payments annually, is powered by Stripe—the global financial technology leader handling over $1 trillion in payments each year. We have rigorous organizational, technical, and administrative measures in place to protect your data from unauthorized access, destruction, or misuse—and we never sell or share your information under any circumstances.
When you take a photo of your driver’s license for discounted or free parking, we only use it for identity verification in accordance with the consent you granted before starting the verification process:
Immediate Verification Only: We use the photo to verify the legitimacy of your license and confirm that the address listed qualifies you for the discount or free parking. The license photo is sent via TLS-encrypted connections.
No Photo or Address Storage: PARKLINQ does not retain driver’s license photos or addresses in our systems. We only keep your name and confirmation of your eligibility for discounted or free parking.
Global Database Check: As part of verification, your address is checked against global databases, using AES-256 encryption on secure servers behind firewalls to ensure it matches records attached to your name. Your address is not stored in our system.
Alternative to Photo: If you prefer not to upload an image, you can manually enter the information on your driver’s license. Our system uses the same secure processes to verify authenticity and confirm your address.
Because driver’s license details can be more sensitive than typical payment card data, we’ve designed our platform to ensure this information is only used during the verification process and is not retained after eligibility is established. If you have any additional questions or concerns, please refer to our Privacy Policy, which details how we collect, use, store, and protect your information.
You may have different access hours and in-and-out privileges depending on the location. It's recommended to review the parking stall details page or refer to the customized FAQ provided by property managers for monthly programs. In case of any queries, feel free to contact customer support at (808) 517-5017.
You have the option to cancel your reservation and receive a full refund if you do so up to 5 minutes before the reservation start time. You can cancel your booking either by calling customer support or through your parking receipt.
Your parking receipt from booking with PARKLINQ can be found in two locations if you used the website: the text message received after booking or by logging into parklinq.com and selecting the "Receipts" tab. For those who used the mobile app, the receipt can be found in the "Receipts" tab of the app.
PARKLINQ sends you a text message alert 15 minutes before your parking reservation expires, allowing you to easily extend the time using your phone. Keep in mind that parking outside of the time period specified in your reservation may result in additional fees ranging from $29 to $79, and repeated offenses could result in towing of your vehicle.
Access hours and in-and-out privileges may vary depending on the location. To ensure you have the correct information, please refer to the parking stall details page or the customized FAQ provided by property managers for monthly programs. If you have any further questions, please feel free to contact our customer support at (808) 517-5017.
Our proprietary enforcement portal, along with 24/7 video monitoring, enables our parking enforcers to check license plates and enforce parking rules. Through our enforcement portal, we can leave warning notes, issue parking tickets, and even tow vehicles if necessary, with an average response time of less than 20 minutes. This ensures effective enforcement, equivalent to having someone on-site without requiring someone to be there 24/7.
PARKLINQ operates on a revenue share model with no upfront costs. There is no need for hardware or machines as our system is based on software and signage. Your parking lot doesn't require power or internet for payment collection or enforcement. Our revenue share model is in your favor, operating on a 70/30 split, and our incentives are aligned with yours to maximize earnings. We only earn when you do.
PARKLINQ operates in Hawaii and has over 350,000 satisfied customers and partners in the state's residential and commercial real estate sectors. It is currently available on Oahu, Maui, and the Big Island of Hawaii.
PARKLINQ offers free installation and setup and is Hawaii's most advanced parking operator, utilizing cutting-edge technology. Its revenue-sharing model ensures incentives are aligned to maximize revenue while maintaining a positive visitor experience. PARKLINQ understands that the visitor experience starts at the parking lot.
PARKLINQ manages parking operations in a cashless and gateless environment. The system is self-contained and can be set up in minutes without power or Wi-Fi. The digital dashboard provides real-time revenue and occupancy information, and the surveillance system ensures safety and security.
PARKLINQ's patent-pending multi-tiered rate system is the first of its kind and uses the driver's smartphone to differentiate between Hawaii residents and out-of-state visitors, providing varied pricing options without additional hardware.
These tech-enabled solutions can save agencies hundreds of thousands of dollars in implementation costs compared to legacy operators. Contact PARKLINQ today to learn more about collaboration opportunities.
info@parklinq.com
(808) 517-5017