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Rates for Residents™

Special parking rates for Hawaii residents
Special parking rates for Hawaii residents

Our patent-pending multi-tiered rate system represents a pioneering approach in its field. With no additional hardware or machines, apart from the driver's smartphone, our advanced system distinguishes between out-of-state visitors and Hawaii residents and offers corresponding rates.*

By simply presenting their driver's license in front of their phone camera, Hawaii residents can effortlessly obtain preferential rates or free parking for a specified duration, while non-resident visitors are charged the standard rate.

*Presently, the Rates for Residents™ program is available at two Hawaii-based locations, including zone 302 on the Big Island and zone 22 on Maui.

Register and activate

How can I register for reduced/free parking?

To register, you need a valid Hawaii driver’s license. Although registration is a one-time process, activating a new session during each visit is mandatory.

1. Proceed to any paid parking sign in the parking lot and look for the Hawaii Resident section. Scan the QR code or text the zone # to our 5-digit phone number, 42222.
2. The system will respond with a text message including a link to verify Hawaii residency using a valid Hawaii driver’s license.
3.You will receive an alert 15 minutes prior to the expiration of the allotted time period, giving you the option to extend your stay by paying the standard parking rate for every additional 15-minute interval.

Once you have registered with Rates for Residents™ at any location, the system will recognize the associated phone number at all other PARKLINQ® locations throughout the state.

To start a new parking session, text the parking lot's zone number to 42222, confirm the license plate, and the system will automatically begin a free session, recognizing the registered phone number.

* Message and data rates may apply. Message frequency varies.
Text HELP to 42222 for help. Text STOP to 42222 to cancel.
T&Cs: https://parklinq.com/terms-conditions.
Privacy policy: https://parklinq.com/privacy-policy

Identity verification

How does the system recognize Hawaii residency?

To simplify the parking process for Hawaii residents, Rates for Residents™ uses a verification system that only requires residents to show their driver's license or ID card. We extract the necessary information to make the process hassle-free for our customers.

To ensure accuracy, we cross-check the ID information with a database of Hawaii zip codes and addresses.

Moreover, in restricted access lots where increased security is necessary, we employ an additional precaution to verify that the person holding the ID is the same person in the photo ID. This is done by using their phone camera to take a biometric selfie, which guarantees the security and reliability of our parking program, particularly in places like government buildings or restricted access lots.